PATIENT SERVICES
MACHINE INSTRUCTION
Review of machine menu settings with detailed explanation of its function and how to customize for maximum comfort including detailed explanation of ramp time, heated humidifier settings, EPR/cFLEX, sleep reports, etc.
MASK FITTING AND TROUBLESHOOTING
Assistance with mask fitting including troubleshooting for comfort, leaks, sizing and proper mask selection.
COMPLIMENTARY FOLLOW UP VISIT
After each visit, I will provide a complimentary phone follow up call to answer any additional questions and/or to check mask fitting or machine comfort settings if changes were made during our initial visit.
REVISITS and FOLLOW UP QUESTIONS
It is common to have additional questions or issues several days, weeks or months after our initial consultation. If you have questions and would like to schedule a brief in- person visit, please send me a message at laurie@cpap101.net so that I may schedule the appointment for you and discuss the cost of this visit.
NAVIGATING THE INSURANCE COMPANY REQUIREMENTS
Most insurance companies require documentation in order to cover the cost of PAP machines and supplies. Patients may want to switch from one home care company to another, and that is not as simple as it may sound. Switching from one insurance company to another may offer a whole host of issues when wanting to order a simple mask or machinepart. We can assist you with these onerous requirements.